Helpdesk
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Activity overview
Latest activity by Helpdesk-
Helpdesk created an article,
KanbanBOX Single Sign-On (SSO) with SAML 2.0
This guide explains how to enable SAML 2.0 Single Sign-On (SSO) in KanbanBOX. SSO activation is managed by KanbanBOX Support and must be requested via support ticket. Scope Use this document when y...
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Inventory count prioritization
The Inventory count prioritization table is accessible from Master data > Parts > Inventory count > Inventory count prioritization. Its purpose is to help determine which kanban loops should be...
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Helpdesk created an article,
Device and access log management
In this section, it is possible to monitor the mobile devices associated with a KanbanBOX license and consult the access history of all users, both from the mobile app and the web interface. The fo...
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Helpdesk created an article,
What should I do when a partner changes their company name?
Question What should I do when a partner changes their company name? Answer Preliminary step The partner who changes their company name must update the Company name field from Settings > Company...
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Consumption history
What is the Consumption history module? The Consumption history module allows you import or update in bulk consumption histories relative to part numbers already present in the Master data section...
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Orders import
How to import a Synchro Order from an Excel file Prerequisite: Verify the existence in KanbanBOX of a loop where at least the combination part number - supplier coincides with the order row to be i...
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Supplier Punctuality
The dashboard shows the degree of supplier reliability in KanbanBOX, i.e., the quantity of delayed deliveries and the quantity of on time deliveries that have been registered over a given period. ...
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Kanban Maintenance
The dashboard is dedicated to the analysis of loop maintenance. It provides guidance on the maintenance to be carried out based on the consumption registered by KanbanBOX. The economic impact and...
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Value Delivered
The dashboard shows the value of the cards that have been set in "Full" status over a given period of time. It is valued only if the statistical cost is entered at the component master data level....
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Helpdesk created an article,
Stockout Statistics
This dashboard shows all stockouts that occurred during a certain period of time. KanbanBOX considers a kanban loop to be in stockout when none of its cards are in "Full" status. The dashboard inc...